Pacific Bell Accessibility Resources

Phone:	800-806-1191
Hours:	Mon - Fri 8am - 6pm; Sat 9am - 5pm
Address:	81 West March Lane Stockton CA 95207

Special Telephone Services for Deaf and Disabled persons:

Requirements: 1) Must live in a home with telephone service, 2) Must be certified as having permanent or temporary disability that makes it difficult for you to use the phone.

SERVICES AVAILABLE:

Loud Ringer
Visible signal that flashes when phone rings
Amplifier to make callers' voices louder
Speech Amplifier that makes your voice sound louder over the phone
Big Button Telephone or a large number overlay for a standard phone

Speakerphones, hands-free phones, speed calling service Assistance for customers in need of obtaining TDD units.
Directory assistance charge exemption
Operator assistance dialing w/TTY Toll Discount

California Relay Service to call person w/TTY or to call from TTY. (Dial 1-800-735-2929) Non-Pacific Bell Customers can call 1-800-821-2585 (GTE) or 1-800-924-9599 (other) for these services.

HOW TO APPLY FOR SERVICES: Call and request a certification form and we'll be happy to send you one.

Director: Consumer Affairs
1-800-867-4323