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Customer Satisfaction Survey

Lake County Department of Social Services

Customer Satisfaction Survey


We are dedicated to enhancing the quality of our services.  We are requesting that you take a few minutes to complete this survey.  Your responses will help us to rate the quality of our services and to make improvements as well.

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What type of service do you receive?
Did you have difficulty while applying for services?
Did you receive information about other services?
Was the information explained clearly?
Were you able to ask questions?
Were the questions answered?
Were you able to voice problems?
Were the problems resolved?
Was the resolution handled in a professional manner?
Overall Satisfaction: